What's New
8/17/2010
ICBS Helpdesk Transition
- The transition to the new the Interagency Incident Applications (IIA) Support Helpdesk is complete
- The Helpdesk phone number and email address used for the previous (BAE) Helpdesk are unchanged:
- 1-866-224-7677
- helpdesk@dms.nwcg.gov
ICBS Business Release (BR) 1.2.7.4
- This upgrade was deployed on 8/10/2010
- Comprehensive release notes describing the changes/enhancements can be accessed by clicking on the “User Support & Quick Reference Guides” link to the left of the screen
- An upgrade of the Oracle database was deployed in conjunction with BR 1.2.7.4
Alaska Cache Implementation
- Pre-implementation data collection, Zone/Location layout, and infrastructure testing is underway in preparation for implementation of the cache later this summer/fall
- ICBS-R Team members will be onsite the week of August 26 to assist the staff with pre-implementation activities
ROSS-ICBS Interface Work Continues
- The “phase 2 interface,” which will include exchanging data on incidents and requests, is still on schedule for implementation this fall
- The ICBS-R Team has recruited two new SME/Testers for the interface: Cheri Campbell and Marcus Medina
- Both have extensive knowledge of the ICBS application and have assisted the ICBS-R Team during several cache implementations
