6/30/2009 – “Detached Returns” functionality tested in Missoula as the cache prepares for implementation

One key concept of the re-engineered ICBS system is that, through the use of bar code scanning device and console (PC) data entry, the system maintains real-time location level inventory.  In other words, the system “knows” at any given time how many of which items are in the cache; the specific location they are in; and what their status is (i.e. Ready for Issue, Not Ready for Issue, Unserviceable, and Unserviceable due to Normal Wear and Tear). 

Two of the National Caches (Great Basin Cache in Boise and the Northern Rockies Cache in Missoula) process returns at a “detached returns” warehouse separated by some distance from the main cache facility.  This presents a challenge because of the potential scenario in which a significant time lag is introduced between when returns are processed, and when that information is entered into the system (e.g. unloading a trailer and entering the number of items by status).

To address this, the ICBS-R Business Requirements Team analyzed the returns process at each of these caches, and based on their findings, presented a set of requirements for the Sterling ICBS-R Team to build a specific enhancement for “detached returns” processes.. 

During the week of June 22, the ICBS-R team demonstrated this new functionality at the Northern Rockies Cache (NRK), and walked/talked through several scenarios that cache personnel presented using scan guns and console screens for data input. Although the group didn’t actually perform the operations at the Returns Warehouse, Pat Nooney and the staff determined that the enhanced functionality would work at NRK, and that the team could proceed with implementation plans.  Training on the new system is now scheduled to begin at NRK the week of July 6, with operational use of the system to begin the following week.

A similar walkthrough of the new detached returns functionality will be held soon at the Great Basin Cache.